What To Bring:
All items:
If you feel it may be under warranty and you did not purchase it
from Jomax you will need a copy of your detailed purchase receipt we
can keep. The proof of purchase is a requirement of all
manufacturers.
Sewing Machines:
- Bobbin case
- Controller ("foot pedal")
- Power cord
- Standard zig zag presser foot
- Standard zig zag needle plate
Embroidery Machines In Addition To Above:
- Medium hoop for testing
- Embroidery foot (we still need your regular sewing foot also)
- Bobbin being used for embroidery
- Sample of thread being used
- Sample of problem if available
Vacuums:
- Bring just as you were using if suction problem.
- If your power nozzle is not working bring:
- Power nozzle
- Hose (There are wires to be checked in the hose)
- Canister (needed to check hose)
Need just a part?
We stock thousands of parts, bring the old part with your model and serial number. The name on the unit is helpful but we need the model number to look up parts.